Yes, you can return your order within 30 days of receiving it . To be eligible for a return, the item must:
- Be in the same condition that you received it (unworn/unused)
- Have all tags and original packaging
- Be accompanied by a receipt or proof of purchase
To initiate the return, contact us at info@calzaturetomba.com . The return shipping costs are the responsibility of the buyer.
Some items cannot be returned , such as:
- Customized products, personal care items, hazardous materials
- Promotional items or gift vouchers
If you have received a damaged or incorrect item, please report it to us immediately so we can find a solution.
For orders shipped to the European Union , you have 14 days to return the order without giving a reason.
The refund will be processed within 10 business days of acceptance of the return. Shipping costs are not refundable.
For any questions, contact us at info@calzaturetomba.com .